Skip to main content
Question

Error when connecting TeamTailor app

  • March 20, 2024
  • 7 replies
  • 144 views

I'm experiencing an issue with Zapier when adding the TeamTailor app.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • March 20, 2024

Hi @tom-akqa 

Try this tip:

 


  • Author
  • Beginner
  • March 21, 2024

H @Troy Tessalone I tried in Firefox (used Chrome before) and although the app showed as connected it has a message to reconnect as the auth had expired when setting up the zap. Following that link I get the popup to enter the Teamtailor API key and choose the Teamtailor server (which I left blank as default) and I get the original error message posed before again. Seems to be broken across browsers. 😔

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • March 21, 2024

Hi @tom-akqa 

You can try reaching out to Teamtailor Support for help troubleshooting their Zap app integration.


  • Author
  • Beginner
  • March 21, 2024

Thanks @Troy Tessalone for your assistance. I had spoken to TeamTailor support before, however they told me it is a Zapier issue, hence logging this ticket. Something is certainly broken :-( 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • March 22, 2024

@tom-akqa 

fyi...Most apps on Zapier are built and maintained by the app developers themselves on the Zapier Developer Platform, so it may be an issue that TeamTailor needs to fix with their Zap app integration.

 

You can try submitting a ticket with Zapier Support here: https://zapier.com/app/get-help


  • Author
  • Beginner
  • March 22, 2024

Thanks @Troy Tessalone I’ve submitted a ticket.


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • March 27, 2024

Hi there @tom-akqa,

I’m jumping in to see if I can help!

403 errors indicates a permission issue in your app. I’d recommend following this help article from TeamTailor: https://support.teamtailor.com/en/articles/6466082-zapier

Hopefully, this helps!