I just integrated google sheets with monday, and I’m having some trouble with WhatsApp number. When a lead goes to a line, it doesn’t take their whatsnumber….
What can I do?
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Hi
For us to have more context, post screenshots with how your Zap steps are outlined and configured, along with the top 3 rows of your GSheet.
Look at WhatsApp. I just can’t put my number there. I’m puting everything allright but I don’t know if “55” needs to be fixed too.
Try mapping a value from step 1.
Check the field description (not shown in screenshot) for guidance.
You may need to add this Zap step: Formatter > Numbers > Format Phone Number
Hi Tróia!
Is something else that I have to do?
In the Zap Editor, check the field description for guidance about the format of the expected value for the field.
You may have to convert the Phone field to a Text field in Monday.
Hi there
I wanted to check in here to see how you’re getting on. Were you able to try Troy’s suggestion to change the Phone field to a Text field in Monday.com?
I'll be keeping an eye out for your response!
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