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Question

Error “Please update your browser" when I send a Google Drive file as an attachment

  • 5 June 2023
  • 1 reply
  • 10 views
anamegoeshere

I created a zap to email a Relocation Guide as an attachment. I’m using Gmail, and the file attached is a link to a PDF stored in my Google drive.

The zap works, but the attachment does not. Every time I get a message that reads: “Please update your browser.” I have also tried to attach the same file as a link to my Canva account, with the same results.

Please, advise.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @anamegoeshere 

Good question.

Please post detailed screenshots with how your Zap steps are configured to give us enough context along with the encountered error, thanks.

Help article about using Files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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