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Error: Not a Valid Email

  • April 23, 2024
  • 5 replies
  • 163 views

One of my zaps is not working effectively, even though the test zaps are performing how they should. I keep getting an error when someone triggers the zap that it is not a valid email address

Squarespace form completion to flodesk update subscriber. 

Brightside: I’m getting notifications when the squarespace form is completed so I am able to manually add these new subscribers!! But would obviously love for this to be automated :) any help is so appreciated! 

 

Best answer by ALCoaching

I figured it out! Since there was a button to subscribe for emails apparently that was confusing the zap. thanks for your help! 

 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 23, 2024

Hi @ALCoaching 

To help you troubleshoot, check your Zap Runs history details to see the DATA IN/OUT for each step so you can trace the data flow.

Post screenshots from there to give us more context.

https://zapier.com/app/history/


  • Author
  • Beginner
  • April 24, 2024

Okay I did that and got some next steps, but adding a formatter step in between also has an error sign and isn’t letting me do anything 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 24, 2024

@ALCoaching 

Can you post screenshots from your Zap Runs history details of the DATA IN/OUT for each step to give us more context?


  • Author
  • Beginner
  • Answer
  • April 24, 2024

I figured it out! Since there was a button to subscribe for emails apparently that was confusing the zap. thanks for your help! 

 


ken.a
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  • Zapier Staff
  • April 25, 2024

That’s great news @ALCoaching! We’re glad to hear that the issue is now resolved!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗