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  • Error Netsuite Create Record : Cannot destructure property 'sublistTypes' of 'sublistsResponse' as it is undefined.

Hi,

I get an error on a “Create Record” Step in Netsuite as following : 
“Cannot destructure property 'sublistTypes' of 'sublistsResponse' as it is undefined.”
I do not have any log in Netsuite Rest logs (not a suprise by the way as I don’t have any “Data in” in the Create Record step.

To be noticed :
- I try to create a custom record
- I did not have this error until today in SB and Production and could create the custom record without error
- I made amendments since yesterday on my zap and in Netsuite in Sandbox but not in Production, but got the same error on both.
- I tried to show / unshow and remove sublist in Netsuite without success


Thank you a lot for your help.

Hi there ​@Matthieu Lemarchand, welcome to the Community! 🎉

Sorry to hear that you’re running into that error. I did some digging on this end and it seems you’re running into a recently reported bug with the NetSuite app on Zapier that. You’ve been added to the list of affected users which ensures that you’ll be notified by email as soon as it’s resolved.

To get rid of the error in the meantime:

  1. Check that you are running the latest SuiteApp version installed in NetSuite Sandbox account.
  2. If not, install the Zapier Automation SuiteApp from the SuiteApp Marketplace in your Sandbox account: https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_1539799323.html

 

Can you give that a try and let us know whether that does the trick?

Hi SamB,

Thanks a lot for your help.

I didn’t notice the new Zapier SuiteApp version in Netsuite : good to know.
That seems to fix all the problems I had.

Thanks again and have a good day,
 

That’s awesome news, ​@Matthieu Lemarchand! I’m so pleased updating to the latest version worked. 😁

Seems like you’re all set for now but please do reach back out if there’s anything else we can help with. Hope you have a great day!

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