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Hello everyone,

I have a Zap app sending data from Eventbrite to FB. It was working fine when I published then stopped working 2 days after. Just check all the configurations but dont see anything wrong. 

Here is the error I got

“

Step 2. Send Purchase Event in Facebook Conversions

This Facebook Conversions step hit an error.

Error message: Invalid email format for the passed email:'info requested'.Please check the passed email format.

”

If anyone has encountered this issue please help, it would be my saver. 

 

Thank you!

Hi @Tai Nguyen 

For us to have context, we will need to see screenshots with how the steps are outlined and configured, along with the encountered error.

hi @Troy Tessalone 

Below are some screenshots that I got. Let me know if you need more 😊 

 

 

 

 

 

@Tai Nguyen 

The sent value for email was: Info Requested

That is not a valid email address format.

Check out related topics related to Eventbrite “Info Requested” issue: https://community.zapier.com/search?q=eventbrite%20info%20requested&source%5B0%5D=community

 

@Troy Tessalone thank you!

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