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Question

Error hydrating data from gmail: cannot destructure 'partid' of 'findpartbyfilename(...)' as it is null

  • September 25, 2024
  • 2 replies
  • 60 views
F

Hi everyone,

This error has just started appearing for only 1 providor and when he sends me an invoice it doesn’t upload correctly to the drive folder, also I noticed that sometimes mails with invoices attached arrive but are not detected by Zapier and don’t even appear on the zap history which is painful because I still have to go over all the email.

 

So I have 2 problems, 1) zapier can’t read the e-mail 2) Zapier trigger sometimes doesn’t happen.

Any idea how could I solve this? I show you a picture of the zap

 

Thank you in advance

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • September 25, 2024

Hi @Frutal 

For us to have more info, post screenshots showing the encountered error from the Zap Runs history details: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • October 3, 2024

Hi @Frutal 👋

For the cases where it’s not working are there multiple file attachments?

If so, I wonder if switching to the New Attachment Gmail trigger might solve things as that would trigger on each email attachment separately and upload them to Google Drive.

If not, is there any difference in the content or size of the email and attachments send by that provider that differs greatly from the ones that aren’t erroring?

Thanks, I look forward to your reply! 

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