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Best answer

Error from halted execution: The selected file (#1) cannot be reached by us - you need to provide a direct link to the file.

  • July 1, 2025
  • 4 replies
  • 98 views
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I'm trying to set up video publishing to TickTock via Google spreadsheet. Once I had everything set up and the test run went fine. But now I get the message "Error from halted execution: The selected file (#1) cannot be reached by us - you need to provide a direct link to the file."

I have read the corresponding article that indicates how to fix this error, but I did not find anything new there. It looks like I am doing everything correctly. Help me understand.
I also attach screenshots that show my settings.

 

 

Best answer by Pavlodiy

The problem was solved. I reconnected all my connections and reconfigured it. After that, everything worked.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • July 1, 2025

Hi ​@Pavlodiy 

Help link for using files in Zaps: https://zapier.com/apps/files-by-zapier/integrations#triggers-and-actions

Make sure the GDrive link is a publicly accessible direct download link to the file.

 

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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  • Pavlodiy
  • Author
  • New
  • 2 replies
  • July 2, 2025

All links are publicly accessible direct download links to the file.

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  • Pavlodiy
  • Author
  • New
  • 2 replies
  • Answer
  • July 2, 2025

The problem was solved. I reconnected all my connections and reconfigured it. After that, everything worked.

JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • 3527 replies
  • July 3, 2025

Wow! Thank you for confirming that your work around got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

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