Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I'm trying to set up video publishing to TickTock via Google spreadsheet. Once I had everything set up and the test run went fine. But now I get the message "Error from halted execution: The selected file (#1) cannot be reached by us - you need to provide a direct link to the file."

I have read the corresponding article that indicates how to fix this error, but I did not find anything new there. It looks like I am doing everything correctly. Help me understand.
I also attach screenshots that show my settings.

 

 

Hi ​@Pavlodiy 

Help link for using files in Zaps: https://zapier.com/apps/files-by-zapier/integrations#triggers-and-actions

Make sure the GDrive link is a publicly accessible direct download link to the file.

 

 

All links are publicly accessible direct download links to the file.

The problem was solved. I reconnected all my connections and reconfigured it. After that, everything worked.

Wow! Thank you for confirming that your work around got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

Terms & Conditions