Error: Failed to create an invoice email in Xero, invoice ID isn't valid

  • 19 January 2023
  • 2 replies

Userlevel 1


We’re trying to set up so that when a deal stage is updated in hubspot, Xero creates an invoice (based off of the amount in hubspot) then send the invoice to the email on the deal. However, every time is comes to sending the invoice i get this - 


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Userlevel 1

I have fixed this.

Now I need to figure out how my customers can pay their invoices through this


Userlevel 7
Badge +8

Hi @otimo, I see you are using Xero but what is the connecting app? I may be able to help and provide some direction on how to help with your second concern.