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We are trying to connect our LinkedIn Ad account with Pardot via Zapier. 

However, we’ve encountered a setup issue while trying to authenticate Pardot. Even though I am a Pardot admin, and have allowed all permissions when prompted, I keep getting the error:

“Oh, foo. Zapier could not connect to your account. Perhaps you declined access?  Or it could be a temporary issue” 

Please advise what steps or configurations I may be missing. Does the Zapier + Pardot log in email need to be the same? 

 

Hi ​@timc288,

 

Welcome to the Community.

 

To troubleshoot authentication issues between Zapier and Pardot, enable API access for your Pardot account and use an admin email for authentication. Clear your browser's cache and cookies, try a different browser or incognito mode, and verify that the Pardot user role has sufficient permissions, such as "Administrator" or "Marketing." If previously connected, revoke and re-authenticate access.

 

Let us know if you have further questions. 

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