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I get the below error when trying to connect to a facebook page to retrive leads and I have full admin access incl leads..

The app returned "(#10) This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature. Refer to https://developers.facebook.com/d...". (#10) This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-access for details.

Hi and welcome to the Community ​@johanvanderwalt! 🎉

I saw that you also reached out to our Support team, and they shared some troubleshooting steps to try. Not sure if you’ve had a chance to go through those yet, so I’ll share them here in case they’re helpful to you or anyone else who comes across this in the future:

“It seems like this is related to the permissions required for the Facebook API to send leads to your Zap. Here are the steps you can take to resolve this:
 
1. Restore the default access settings on your Facebook page and confirm (ensure not to customize the access after confirming).
2. Add a new Facebook Lead Ads connection in Zapier, and select it in your Zap.
3. Publish the Zap again so the changes take effect.
 
For more detailed instructions on restoring default access in Leads Access and adding a new connection, you can refer to this guide: 

”


Hope that helps. If you’re still stuck after trying those steps, feel free to follow up with the Support team directly or reach back out here—we’ll be happy to assist! 🙂

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