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Hi, 

 

I'm trying to set up multiple Gmail steps for my automated email sequence, but I ran into this error: "Cannot have two HTML5 backends at the same time."

All of my email bodies are in HTML format, and I'm only using a single <div> in each. The other HTML emails work fine — it's just one of them that's triggering this error.

Has anyone else encountered this before or know what might be causing it?

 

 

 

Hi ​@SBRetreat 
Feedback to try...

 

Hi Troy,

 

Thanks for the steps you provided. Doing refresh of the page works amazing :) 

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

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