Best answer

Error authenticating Sage Accounting for regions outside the UK

  • 19 February 2023
  • 3 replies
  • 109 views

Userlevel 1

Hello,

I just signed up for a trial of Zapier.

I cannot login to sage accounting software.
I am in South Africa. I have a sage accounting package. When I try to create a zap using sage accounting I am required to give my login details. I am providing the correct login details but it says that the username or password is incorrect.
I think that this is because I selected the wrong region initially. There does not seem to be an option to reselect the region before signing in to my sage account
Please help
Thanks you

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Best answer by hypermize 20 February 2023, 05:36

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3 replies

Userlevel 7
Badge +14

Hi @hypermize 

Good question.

Try using a new/different private browser to connect the app to Zapier here: https://zapier.com/app/connections

Help article for using Sage Accounting in Zaps: https://help.zapier.com/hc/en-us/articles/8496088340621

 

Userlevel 1

Hi, Thank you for the reply.

I contacted support as well, apparently my Region is not supported

Using a different browser to choose the region again will not help.  

i will not be able to log into my sage account anyway.

​​​​​​​Thanks again for the advice

Userlevel 7
Badge +9

Ah, I’m sorry to hear that, @hypermize! We appreciate ya swinging back around to keep the community informed though! 

We’ll be sure to email and keep the thread updated if and when we expand the regions supported. 🙂

Thanks again for being apart of the Zapier community! 🧡