Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

 

I am trying to connect Jotform with WordPress site. Getting the above error.

Hi there @WFHire,

Welcome to the Community! 🎉

I did some digging into our notes, and it appears that the problem may be caused by CloudFlare. The user reached out to their site hosting provider Cloudways who resolved as follows:

For another user, in Cloudflare, “Firewall > Bots > Configure Super Bot Fight Mode > Definitely automated” was set to Challenge, preventing the Zapier connection from succeeding. Changing this to “Allow” allowed the Zapier connection to succeed most of the time, but not all of the time. In Zapier there are two versions of the WordPress "app". The “non” legacy version of the WordPress app in Zapier seems less stable. The “WordPress (Legacy)” version connects more consistently. 

In Cloudways, enabling “XMLRPC Access” in "Application Settings > General" allowed the Zapier connection to succeed 100% of the time.

In addition, one of our awesome Community members ran into a similar error and was able to find a solution on this post:

Hopefully, this helps! 😊

I am on cloudways and getting this error

  1. XMLPRC is turned on
  2. Went through process with cloudways support and no errors despite Zapier saying there is a 403 error.
  3. PHP direct access turned on
  4. Jetpack turned off

Seems to have been an issue for a long time so not sure why Zapier have not addressed this and fixed it.

Any ideas how we get this working? 

Hi there @Omologist,

I'm sorry to hear the Jetpack Protect settings change did not resolve this issue for you. Could you please try these troubleshooting steps on this help article and let me know if this works for you?

https://help.zapier.com/hc/en-us/articles/8495969550989#error-expat-or-parsing-0-0

Please give that a try, and let me know how it goes.

Reply


Terms & Conditions