Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Email not sending

  • January 31, 2025
  • 2 replies
  • 36 views
J
Forum|alt.badge.img+1

I set up email at the end of my zap and it shows a green checkmark but I didn’t receive the email.  How do I troubleshoot this?

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • January 31, 2025

Hi ​@johanna5 

Help links for using Email by Zapier in Zaps:

https://zapier.com/apps/email/integrations#help

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • January 31, 2025

Hi ​@johanna5,

Before we dig deeper into this, would you mind sharing screenshot of how your Email by Zapier is configured? Please ensure that you capture all of the fields in the screenshot.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

Terms & ConditionsAccessibility statement