Skip to main content
Question

Email not sending


Forum|alt.badge.img+1

I set up email at the end of my zap and it shows a green checkmark but I didn’t receive the email.  How do I troubleshoot this?

 

 

Did this topic help you find an answer to your question?

2 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi ​@johanna5 

Help links for using Email by Zapier in Zaps:

https://zapier.com/apps/email/integrations#help


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6324 replies
  • January 31, 2025

Hi ​@johanna5,

Before we dig deeper into this, would you mind sharing screenshot of how your Email by Zapier is configured? Please ensure that you capture all of the fields in the screenshot.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!