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Question

Email not sending

  • January 31, 2025
  • 2 replies
  • 88 views
J
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I set up email at the end of my zap and it shows a green checkmark but I didn’t receive the email.  How do I troubleshoot this?

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • January 31, 2025

Hi ​@johanna5 

Help links for using Email by Zapier in Zaps:

https://zapier.com/apps/email/integrations#help

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • January 31, 2025

Hi ​@johanna5,

Before we dig deeper into this, would you mind sharing screenshot of how your Email by Zapier is configured? Please ensure that you capture all of the fields in the screenshot.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

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