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Hi - I have several ZAP’s that have been running fine since I created it several years ago recently began returning an error message and as far as I know nothing on our end has changed, I have reviewed the trouble shooting recommendations and can’t find anything amiss

Here’s the zap


Here’s the error

 

The directory exists on dropbox and the file attached to the email *is* getting uploaded to Dropbox.so I’m not sure why it’s generating an error

Thanks in advance for any guidance you may have on this 

Doug

 

Hi @DougONM 

Screenshots do not show the encountered error.

Help links for using Dropbox in Zaps: https://zapier.com/apps/dropbox/help

Check your Zap Runs history details to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/

I’m getting the same issue.

 

It was working yesterday, nothings changed, and now it can’t see the file that’s in the folder.

Request Information

Method:
POST
URL/Path:
https://api.dropboxapi.com/2/files/list_folder
 
Params:
N/A
Duration (milliseconds):
N/A
Data:
<unsupported format>
 
 
 

Response Information

Status code:
200
 
URL/Path:
https://api.dropboxapi.com/2/files/list_folder
Content:
{ "entries": e { ".tag": "file", "name": "Kebo Boris-DX-16:10:2024-Report.pdf", "path_lower": "/bitrads reports automation/kebo boris-dx-16:10:2024-report.pdf", "path_display": "/Bitrads Reports AUTOMATION/Kebo Boris-DX-16:10:2024-Report.pdf", "id": "id:qxLoGxLuKukAAAAAAADd4Q", "client_modified": "2024-10-17T02:55:03Z", "server_modified": "2024-10-17T02:55:06Z", "rev": "624a35058c6e3107caeb6", "size": 924572, "is_downloadable": true, "content_hash": "f1b9f7f66a1ea13c03ff84871aeb5887cf2677062dde8e721a48f3ca3da185b5" } ], "cursor": "AAFYdftB5Ku-Er5dVaAPFp84OslrF7klrzNonjfhxYGB9VxGmHtW42Zlq42PrlF-7xp7PFlA1oXITvUL0_QEo2ByPuf6aP32E7M-FkkXVYhwS-K-g0XE2_XgGmBFtFeHU_7Fcjyw8U5wjEZdpokxSHG7Qvvogu6dgMDh9gEPMu05NrOMRJjTA_rfMyOIDiA3_s8W6WMHe0Z1EBu9wHnyHIuQLO05P3n5NjZYiEpoZRo_XBA8OegX_hcPzLPl8so6iweE5hYfr6lqdbSIjFhmE1iD", "has_more": false }

@Troy Tessalone - I’ve also not changed anything and now my dropbox files can’t be found. I think this needs escalating.

@SteveJ 

You can open a ticket with Zapier Support: https://zapier.com/app/get-help

(I do not work for Zapier.)

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