Skip to main content
Question

Docusign not populating text boxes from Zapier


Hi the document im rquesting to be sent has all the correct text boxes in docusign and these are picked up by zapier however no matter what a write the docusign is sent empty.

I have tried uploading the document in different formats on docusign incase it was the issue i tried as doc, png and pdf and it always is empty.

Did this topic help you find an answer to your question?

3 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi ​@pfhbos2 

Things to try:

 

Help links for using Docusign in Zaps: https://zapier.com/apps/docusign/integrations#help


  • Author
  • New
  • 1 reply
  • January 8, 2025

Hi,

Thank you for your reply

Even when i have set clear data labels and checked the roles the issue persists.

Would I be able to book me a session with you to fix it?


Troy Tessalone
Forum|alt.badge.img+14

@pfhbos2 

To hire help, here is a Directory of Certified Zapier Experts: https://zapier.com/experts