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The app returns "Not logged in" when testing a step that should send an envelope. I have deleted and readded the App connection, turned the Zap off and on, etc. When testing the connection in Apps it comes back positive, only on testing the step in the Zap it returns this error. Any ideas?

Hi @Jorgan Wencl 

We would need to see screenshots with how your Zap steps are configured along with the encountered error.


I tried recreating the Zap and it is now working fine.


That’s great news @Jorgan Wencl! We’re glad to hear you were able to get it sorted!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 😊


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