Best answer

Dialpad cannot connect to a second/different Dialpad account

  • 11 April 2024
  • 3 replies

Userlevel 1

I’ve connected to a Dialpad trial account, however I can’t now connect to our live account. When I create a new connection it just goes straight to the trial account and doesn’t give any options for changing the Dialpad login/account details.

Can anyone help please?


Best answer by Troy Tessalone 11 April 2024, 08:28

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3 replies

Userlevel 7
Badge +14

Hi @Andrew Recruit10 

Try this tip:


Userlevel 1

Thanks Troy. That worked. Bit annoying that a workaround like that was needed, however all good for me today.


Userlevel 7
Badge +6

That’s great news @Andrew Recruit10! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗