Skip to main content
Question

Date of birth not transferring to LeadConnector

  • November 8, 2024
  • 6 replies
  • 29 views

my date of birth to GHL does not transfer. What format do I need to choose for it to work?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • November 8, 2024

Hi @Rita M 

Generally this standard format should work: YYYY-MM-DD

If you still need help post screenshots showing how the Zap step is configured in EDIT mode with the field mappings.

Also, click field labels to see tooltips that may provide guidance.


  • Author
  • Beginner
  • November 8, 2024

I ran a test, still no DOB comes over.

Is this the info you need? 

Thank you

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • November 8, 2024

@Rita M 

How is Zap step 3 configured with the field mappings?


  • Author
  • Beginner
  • November 8, 2024

Oh my. Step 3 misses an option for Date of Birth field even though this is in FHL. Any Idea why it would be missing


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • November 8, 2024

@Rita M 

The DOB field may not be available for Leads in GHL or field settings may need to be adjusted in GHL for DOB.


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • November 11, 2024

Hi @Rita M,

I just came across your post here and wanted to check in here to see how you’re getting on. Were you able to follow the latest suggestion of Troy here?

Please do let us know if you’re still in need of some help on this at all - happy to assist further! 🤗