Receiving this bounce back message for every emails sent: "500 Remote server returned '550 5.7.367 Remote server returned not permitted to relay -> 550 5.7.1 Relaying denied'.
Anything we can do on our end?
Question
Currently facing the issue where sending to the Email Parser mailbox will bounce back the mails.
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+6- Zapier Staff
Hi there
Welcome to the Community! 🎉
It looks like you’ve reached out to our Support Team about this and they replied today with a suggestion. I’ll share details of the suggestion here in case it’s helpful:
Thanks for your reply and for providing the screenshot.
Based on the error message, I'd like to ask for a couple more details to further help with the troubleshooting:
- Could you please let me know which Zap is running into this issue?
- Have you tried reaching out to your email domain administrator regarding this error?
These details will help us to better understand the situation and find a suitable solution for you.
Furthermore, looking at the Zap it seems like the issue has already been resolved based on the latest successful runs in the Zap:
[SCREENSHOT]
If you’ve got any questions regarding their suggestion it would be best to continue the conversation with them over email. If you can’t locate their reply I’d recommend searching your spam/junk folder or searching your inbox for any emails from zapier.com in case. Sometimes their emails can end up in the spam/junk folder by accident.
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