Best answer

create webinar registrant in Zoom says refresh fields and it does nothing and wont let me move forward

  • 5 January 2024
  • 3 replies

Userlevel 1

I am looking to create a Zap:

Trigger- New Form submission in Kajabi

Action- Create Webinar Registrant in Zoom

When I get to ‘Create Webinar Registrant in Zoom’ it will not let me move forward. I have already ensured that my Zoom Webinar has the ‘Registration Required’ option turned on. 

Zapier is prompting me to refresh fields- but does not let me continue. see screen shot below. Please let me know what I should do next. Thanks everyone!



Best answer by ken.a 8 January 2024, 07:05

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3 replies

Userlevel 7
Badge +6

Hi there @genve16,

Welcome to the Community! 🎉

Before you can proceed with finishing the Zap. The Zap requires you to map the “Email” and “First Name” fields. Could you please try mapping the Email Address and First Name data from the trigger?

If you’d like to learn more about mapping fields. You can read more here:

Hopefully, this helps!

Userlevel 1

Thanks so much, that did help!

Userlevel 7
Badge +6

You are most welcome @genve16! I’m glad I was able to help you out!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗