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Best answer

Contacts Not Added to GetResponse List, Cycle Days Not Being Assigned

  • April 26, 2025
  • 4 replies
  • 37 views
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I’m trying to add Payhip membership subscribers to a list in GetResponse. I’m assigning them Day 0 so that my autoresponder emails can start going out.

However, the names are sitting in GetResponse and are idling there outside of any list at all. And of course, this means they weren’t assigned a cycle Day and the Day 0 email never went out.

I feel as though every example I’ve seen of zaps and the field mapping look different. Any assistance anyone can give me would be greatly appreciated.

 

Here are screenshots of my trigger from Payhip and then the Action in GetResponse.

Best answer by ReneeP

Hi ​@Troy Tessalone Thanks for what you said. I realised I needed to use a real email address. I had deleted one of mine that I tested from earlier and what you said clicked. I went back in, used that deleted one and it worked. I tested with 2 different email addresses through my main landing page link and through an affiliate link. Both addresses were added to the correct list, Cycle day 0 correctly assigned and the relevant email went out. I appreciate your response ☺️. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34080 replies
  • April 26, 2025

Hi ​@ReneeP 

Looks like you may have a dummy static value set for the Email field.

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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  • ReneeP
  • Author
  • New
  • 2 replies
  • April 26, 2025

​@Troy Tessalone When I select a previous subscriber that I tested using a real email address a message comes up saying contact already in queue. 

R
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  • ReneeP
  • Author
  • New
  • 2 replies
  • Answer
  • April 26, 2025

Hi ​@Troy Tessalone Thanks for what you said. I realised I needed to use a real email address. I had deleted one of mine that I tested from earlier and what you said clicked. I went back in, used that deleted one and it worked. I tested with 2 different email addresses through my main landing page link and through an affiliate link. Both addresses were added to the correct list, Cycle day 0 correctly assigned and the relevant email went out. I appreciate your response ☺️. 

JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • 3527 replies
  • April 28, 2025

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

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