Contacts Not Added to GetResponse List, Cycle Days Not Being Assigned

Question

I’m trying to add Payhip membership subscribers to a list in GetResponse. I’m assigning them Day 0 so that my autoresponder emails can start going out.

However, the names are sitting in GetResponse and are idling there outside of any list at all. And of course, this means they weren’t assigned a cycle Day and the Day 0 email never went out.

I feel as though every example I’ve seen of zaps and the field mapping look different. Any assistance anyone can give me would be greatly appreciated.

Here are screenshots of my trigger from Payhip and then the Action in GetResponse.

ReneeP · Accepted Answer

Hi ​@Troy TessaloneThanks for what you said. I realised I needed to use a real email address. I had deleted one of mine that I tested from earlier and what you said clicked. I went back in, used that deleted one and it worked. I tested with 2 different email addresses through my main landing page link and through an affiliate link. Both addresses were added to the correct list, Cycle day 0 correctly assigned and the relevant email went out. I appreciate your response ☺️.

Troy Tessalone · Answer

Hi ​@ReneePLooks like you may have a dummy static value set for the Email field.

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