Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Connecting Odoo, getting an error: authentication failed with certain parameters.

M

Hi

When I connect my odoo account on zapier I get the "authentication failed” error. How can I connect my odoo online account connected to zapier?

 

Marc

Best answer by christina.dBest answer by christina.d

Hi there @marc99! Thank you for reaching out.


I wanted to loop back and keep the thread updated with some of the findings ya’ll were able to come up with in your support ticket. I hope you don’t mind!


It does appear you’re experiencing a known bug with the Odoo app. 😔 As my teammates mentioned, you were added to the list of affected users. While we don’t have an ETA for a fix, this will ensure you’re emailed once there is one. We’ll also be sure to keep this thread updated as well! 

Thanks again for flagging this! 

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

9 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi @marc99 

Good question.

Have you checked these?

 

About the Odoo CRM Integration

  • Admin/owner permissions: Only works with instances that are hosted at odoo.com and will not work for self-hosted instances.
    For self-hosted instances, use the OpenERP integration.
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M
  • marc99Beginner
  • Author
  • Beginner
  • 1 reply
  • April 25, 2022

Hi Troy

Yes I did and I got the screenshoted error right after I click “Yes, Continue” on the 2nd stpe of this article.

Thanks for your message!

Troy Tessalone
Forum|alt.badge.img+14

@marc99 

If you still need help you can open a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
christina.d
Forum|alt.badge.img+9
  • christina.dZapier Staff
  • Zapier Staff
  • 2653 replies
  • Answer
  • April 29, 2022

Hi there @marc99! Thank you for reaching out.


I wanted to loop back and keep the thread updated with some of the findings ya’ll were able to come up with in your support ticket. I hope you don’t mind!


It does appear you’re experiencing a known bug with the Odoo app. 😔 As my teammates mentioned, you were added to the list of affected users. While we don’t have an ETA for a fix, this will ensure you’re emailed once there is one. We’ll also be sure to keep this thread updated as well! 

Thanks again for flagging this! 

N
1 person likes this
  • N
    Nepritariel08
N

Hey, we have unfortunately the same error, and the connection to Odoo is very important for our workflow.

Are there any news about this issue? or is there something like a workaround? 

 

Or does someone know another solution instead of Zapier, which is working with Odoo?


Thanks for your help in advance! 
Nicolas

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • May 17, 2022

Hi @nicolasfischer, thanks for checking in on this. I’m afraid we don’t have any updates on our side, hopefully someone will be able to help you with a workaround 🤞🏻

rachael.silvano
1 person likes this
  • rachael.silvano
    rachael.silvano
N

Hello

 

Is there any update for this case? 

Normally I’m very happy with Zapier, but I don’t know how to proceed in this case.  

 

Greetings,

Nicolas

O

Buenas,

 

Lamentablemente nosotros también tenemos el mismo error, no podemos conectar con Odoo CRM los leads que llegan automáticamente. ¿Alguna actualización?

 

Gracias 😓

N
1 person likes this
  • N
    nicolasfischer
E
  • EHB
  • 1 reply
  • August 4, 2022

Hi, this is also affecting us. Is there any resolution? Can you please add us to any coms surrounding this.

 

Thanks

Terms & Conditions