Hi
When I connect my odoo account on zapier I get the "authentication failed” error. How can I connect my odoo online account connected to zapier?
Marc
Best answer
Connecting Odoo, getting an error: authentication failed with certain parameters.
- Beginner
Best answer by christina.d
Hi there
I wanted to loop back and keep the thread updated with some of the findings ya’ll were able to come up with in your support ticket. I hope you don’t mind!
It does appear you’re experiencing a known bug with the Odoo app. 
As my teammates mentioned, you were added to the list of affected users. While we don’t have an ETA for a fix, this will ensure you’re emailed once there is one. We’ll also be sure to keep this thread updated as well!
Thanks again for flagging this!
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
Have you checked these?
About the Odoo CRM Integration
- Admin/owner permissions: Only works with instances that are hosted at odoo.com and will not work for self-hosted instances.
For self-hosted instances, use the OpenERP integration.
- Beginner
Hi Troy
Yes I did and I got the screenshoted error right after I click “Yes, Continue” on the 2nd stpe of this article.
Thanks for your message!
+14- Zapier Orchestrator & Solution Partner
If you still need help you can open a ticket with Zapier Support: https://zapier.com/app/get-help
+9- Zapier Staff
- Answer
Hi there
I wanted to loop back and keep the thread updated with some of the findings ya’ll were able to come up with in your support ticket. I hope you don’t mind!
It does appear you’re experiencing a known bug with the Odoo app. As my teammates mentioned, you were added to the list of affected users. While we don’t have an ETA for a fix, this will ensure you’re emailed once there is one. We’ll also be sure to keep this thread updated as well!
Thanks again for flagging this!
Hey, we have unfortunately the same error, and the connection to Odoo is very important for our workflow.
Are there any news about this issue? or is there something like a workaround?
Or does someone know another solution instead of Zapier, which is working with Odoo?
Thanks for your help in advance!
Nicolas
+12- Zapier Staff
Hi
Hello
Is there any update for this case?
Normally I’m very happy with Zapier, but I don’t know how to proceed in this case.
Greetings,
Nicolas
Buenas,
Lamentablemente nosotros también tenemos el mismo error, no podemos conectar con Odoo CRM los leads que llegan automáticamente. ¿Alguna actualización?
Gracias 😓
Hi, this is also affecting us. Is there any resolution? Can you please add us to any coms surrounding this.
Thanks
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