I’ve using a Zap to create new subscribers with Zapier (via Gravity Forms that sends a webhook to Zapier). So the Zap is working. I added a new path to create a new subscriber to a certain mailing list. The problem is: The subscriber is being added to this mailing list But they are not activated (Inactive) And they do not get double opt-in emailsWhat I already did: I disabled and enabled the Zap I tested this with completely new email addresses each time I checked the settings several times (in Zapier and Clever Reach), but could not find any issuesWhat am I doing wrong?Thanks for any help, M.

Question

Clever Reach subscribers created with Zapier are not activated and do not get double opt-in emails

+4

I’ve using a Zap to create new subscribers with Zapier (via Gravity Forms that sends a webhook to Zapier).

So the Zap is working. I added a new path to create a new subscriber to a certain mailing list.

The problem is:

What I already did:

I disabled and enabled the Zap
I tested this with completely new email addresses each time
I checked the settings several times (in Zapier and Clever Reach), but could not find any issues

What am I doing wrong?

Thanks for any help,
M.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

+14

Hi @michael291

For us to have more info, post these screenshots:

Try reaching out to CleverReach Support for help with their Zap app integration.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor

+4

Hello @Troy Tessalone ,

I decided to use the Gravity Forms Add-on for Clever Reach instead of using Zapier and that works perfectly.

Thanks anyway.