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Question

ChatGPT Autheitcation Keeps Dropping

  • April 1, 2025
  • 1 reply
  • 29 views

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Has anyone had issues with ChatGPT authentication dropping for their chatbot? When I built my chatbot I connected to my OpenAI account.  I did weeks of testing and determined that 4o performed the best.  I made the chatbot live.  For the past couple of months, it seems like it would disconnect from the OpenAI account and users would get an error.  I tried reconnecting and it would appear to work, then go down again within a few hours.  I added new authentications and tried those, but didn’t have any luck.  The default still works, but it is frustrating that I cannot figure out why this is happening.  

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1 reply

SamB
Community Manager
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  • Community Manager
  • 9751 replies
  • April 2, 2025

Hi ​@joe miller! 👋

Looks like ChatGPT was having some issues with authentication yesterday but the issues were since resolved: https://status.openai.com/history

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Not sure whether the other past incidents on OpenAI’s end coincided with the other times your ChatGPT account was disconnected but it could have had something to do with it. 🤔 

Is it still disconnecting within a few hours or is the connection persisting now?