We deployed a Zapier chatbot within our platform to answer questions. We have it set to “Automatically open Chatbot pop-up when page loads (non-mobile only).” For most users this works fine, it opens on the sidebar on the right. For some users, it opens and covers the whole screen and it is really hard for users to see the “X” to close it. They are confused and annoyed by this because they can’t figure it out and it prevents them from doing what they want when they arrive at our platform. Has anyone else seen this behavior (opening to cover the full screen when it should only open in the side bar). We have been able to recreate the experience by reducing the screen height to under 640. However, we also have a colleague getting it on her computer that is not set below that value...so, not sure what the problem is. Anyone seen this?
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