ChatBot in Interfaces not pulling Data Source from CSV.

  • 3 August 2023
  • 2 replies

Userlevel 1

Hi there, I am building a chatbot with interfaces. The goal is for our internal team to use the chatbot to pull out key insights and data from a large research document. I have uploaded the CSV file to the chatbot as a “Data Source” but when I go to ask the chatbot anything about the data it can’t provide answers. I keep getting the below error message. Any advice? 


2 replies

Userlevel 7
Badge +6

Hi there @asingh529,

You might be running into a bug with Interfaces here. I recommend reaching out to our Interfaces Team to determine what’s causing the issue. 

You can reach our Interfaces Team here:

Hopefully, this helps.

Userlevel 1

Thank you!