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Question

cant load social media platforms

  • November 13, 2023
  • 3 replies
  • 50 views
D

hi there im new and trying to connect social media platforms (Facebook, linked in and insta. im gett ing this code come and and stopping me

 

Failed to update Zap: Authentication not found for steps: (214454582, InstagramBasicCLIAPI@1.0.4) Please try reconnecting these.

    M
    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    3 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • November 13, 2023

    Hi @damoofar 

    Good question.

    For us to have more context, please post screenshots with how your Zap step is configured along with the encountered error.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    D
    • damoofarBeginner
    • Author
    • Beginner
    • November 13, 2023

    As an example this is me clicking on connect instagram 

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • November 13, 2023

    @damoofar 

    Make sure you are using an updated browser.

    Try using a new/different private browser.

    This may be a temp issue that resolves itself in due time.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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