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"Cannot unpause a Node that is already unpaused" error

  • June 23, 2022
  • 4 replies
  • 557 views

Getting this error

 

All the sections are complete and looks good. Tried editing and trying again and same thing happen. When I publish it looks like it works but then sends an error email and disables.

Best answer by christina.d

Hi friends, I wanted to swing by with an update from our friends in support! I hope this helps. 🙂

I took a look in our logs and it appears that there is an error with the Nexudus step, which is an invite only app. This means the developers for the new integration may still be making changes and the app is not available publicly yet - only privately. Because of this, we here at Zapier support have extremely limited resources on the app and on the details of the integration.
 
To get the best help for your question, I recommend you reach out to the folks who gave you access to the integration and see if they can provide you with the information you're looking for.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 23, 2022

@Collingwood Foundry 

Good question.

Check your Zap > Details > Change History for clues.

 


 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • June 27, 2022

@Collingwood Foundry 

Probably best to open a ticket with Zapier Support for further troubleshooting: https://zapier.com/app/get-help


christina.d
Forum|alt.badge.img+9
  • Zapier Staff
  • Answer
  • July 1, 2022

Hi friends, I wanted to swing by with an update from our friends in support! I hope this helps. 🙂

I took a look in our logs and it appears that there is an error with the Nexudus step, which is an invite only app. This means the developers for the new integration may still be making changes and the app is not available publicly yet - only privately. Because of this, we here at Zapier support have extremely limited resources on the app and on the details of the integration.
 
To get the best help for your question, I recommend you reach out to the folks who gave you access to the integration and see if they can provide you with the information you're looking for.