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Question

Cannot publish zap due to path error

  • December 11, 2024
  • 3 replies
  • 71 views
W

I have a path that branches out three times. All of the tests operate as intended but it will not let me publish. How can I get past this error?

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

R
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  • RileySZapier Staff
  • Zapier Staff
  • December 11, 2024

Hey ​@wyatte1597 👋 happy to take a look and see what’s happening here! 

Can you share a screenshot of the error you are seeing as well? This will help me understand what could be causing this error. 

Looking forward to getting to the bottom of this!

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • December 11, 2024

Hi ​@wyatte1597 

Make sure to test each of the Zap action steps within each path.

Help link for where to look to see Zap config issues: https://help.zapier.com/hc/en-us/articles/8496037690637-How-to-troubleshoot-errors-in-Zaps

 

Review issues in the Zap editor's Status section

The Status section in the editor's left sidebar notifies you when there are any issues with your Zap that will prevent you from publishing it. It appears when you: 

To review issues:

  1. In the editor, click the Status icon 2a945aa5b8e050070d8c557731b5ddf0.png in the left sidebar to expand it.
    • The number icon indicates how many issues the Zap has.
  2. Affected steps will display an issue notification box.
  3. Click the issue notification box to open the affected step.
Issue Definition Icon Example
Warning A step has an issue that will prevent you from publishing your Zap. a01aaf8b7d618fe1b1a75ba766bda712.png You left a step before completing it.
Error A step has an issue that occurred after you attempt to publish your Zap. cce79dc1c528f50313601908d5797412.png You need to reconnect your app.
Info There’s additional info about a step that you should know about. 87742841e9958435e18f5fd83bc7d0aa.png The app you’re using will be deprecated.
8843673cace5f7b922c65168a85d657e.png Tip

Error, warning, and information icons also appear in the top menu of the affected step and in the sub-section of the affected step where the issue is occurring.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • January 15, 2025

Hi there, ​@wyatte1597! 👋

How are things going—did testing all the steps within the paths as Troy suggested allow you to publish the Zap? 

Let us know whether you need any further help at all!

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