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Answer

Cannot find GoogleSheetsV2API authentication 33544597 from ZDL!

  • July 12, 2022
  • 2 replies
  • 568 views
R

Everytime I try to update my Zap I get the same error message
"Cannot find GoogleSheetsV2API authentication 33544597 from ZDL!", why is this happening?
 

 

Best answer by jesse

Hey @Rafael Brito! After some searching, it looks like you may be getting this error because the Google Sheets Step was originally set up with a Sheets Connection belonging to someone else that is not shared with the Team.

If your team member shares their connection OR if you swapped the connection with one that you own/have access to, that should clear up the issue. 

If you continue to run into this particular error after trying the tips above, the next best step would be to contact our support team here: https://zapier.com/app/get-help 

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    2 replies

    christina.d
    Forum|alt.badge.img+9
    • christina.dZapier Staff
    • Zapier Staff
    • July 12, 2022

    Hey there, @Rafael Brito! Oh no! I’m so sorry to hear you’re running into this error.
    Do you mind sharing a screenshot of the setup step where you’re hitting this error message? I wonder if this there’s something there that may help us understand. 

    Thanks so much and hopefully we’re able to get this sorted for you!

    jesse
    Forum|alt.badge.img+9
    • jesseArchitect
    • Architect
    • Answer
    • July 15, 2022

    Hey @Rafael Brito! After some searching, it looks like you may be getting this error because the Google Sheets Step was originally set up with a Sheets Connection belonging to someone else that is not shared with the Team.

    If your team member shares their connection OR if you swapped the connection with one that you own/have access to, that should clear up the issue. 

    If you continue to run into this particular error after trying the tips above, the next best step would be to contact our support team here: https://zapier.com/app/get-help 

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