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Question

Cannot connect wordpress to Zapier

  • December 31, 2024
  • 2 replies
  • 9 views
J

I’ve been trying to connect Wordpress to Zapier for several hours now.

 

I have zapier plugin installed. I type in https:// before the website name & only use the website name. I use the admin username and login password to the site.

Also tried on 3 different browsers including cellphone.

and every time I get this error: 

We hit an error adding your new account

authentication failed:

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information
Did this topic help you find an answer to your question?

2 replies

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • 7492 replies
  • January 2, 2025

Hi ​@joresults, welcome to the Community! 🎉

Sorry to hear you’re getting that error when attempting to connect to your WordPress account. That type of error when connecting a WordPress account is most commonly due to a WordPress plugin or the web server’s security settings blocking Zapier’s access. So we recommend disabling each plugin temporarily, one by one, to determine which plugin is causing issues. 

I’d also suggest contacting your website’s administrator/hosting provider to see if there’s any security rules or settings enabled that might be preventing Zapier’s access. 

If the above doesn’t work then it would be best to reach out to our Support team here to see if they can get any more information from error logs to better determine what’s causing the connection to fail. 

Please do keep us updated on how you get on with this, keen to ensure you’re all set! 🙂

JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • 2350 replies
  • January 6, 2025

Hi ​@joresults,

 

We just wanted to see how everything is going with your Zap. Did Sam's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Reply


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