Cannot Connect to Kintone "Bad Request" error

  • 30 January 2022
  • 3 replies

Have spent nearly the last 4 days attempting to connect Zapier and Kintone which has proved difficult


We hit an error adding your new account

authentication failed: The app returned `{"message":"Bad Request"} What happened: Executing authentication.test with bundle {"message":"Bad Request"} Console logs: ` as error, which we cannot read.




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3 replies

Userlevel 7
Badge +14

Hi @Jlink 

Have you reviewed the available Kintone help articles:


You can try opening a ticket with Zapier Support:

Thanks ,but I have reviewed hours of the support articles available. I have summited a ticket or 2 . Just trying to make this most of my time.

Userlevel 7
Badge +9

Hey @Jlink - just checking in here! I see you opened a ticket with our support team and my colleague Jaleel replied to you and said:

Just to confirm, when setting up your API token, did you grant it all permissions or just a few permissions?
If not, could you try creating/updating your API token with full permissions? There are more details on how to do this here:

Have you had the chance to run through these steps? Are you still experiencing issues? If so, feel free to reply to the thread you have open with Support and we can keep working with you to get this resolved!