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Question

Cannot Connect to Kintone "Bad Request" error

  • 30 January 2022
  • 3 replies
  • 73 views
J

Have spent nearly the last 4 days attempting to connect Zapier and Kintone which has proved difficult

 

We hit an error adding your new account

authentication failed: The app returned `{"message":"Bad Request"} What happened: Executing authentication.test with bundle {"message":"Bad Request"} Console logs: ` as error, which we cannot read.

 

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Jlink 

Have you reviewed the available Kintone help articles: https://zapier.com/apps/kintone/help

 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J

Thanks ,but I have reviewed hours of the support articles available. I have summited a ticket or 2 . Just trying to make this most of my time.

jesse
Userlevel 7
Badge +9

Hey @Jlink - just checking in here! I see you opened a ticket with our support team and my colleague Jaleel replied to you and said:

Just to confirm, when setting up your API token, did you grant it all permissions or just a few permissions?
 
If not, could you try creating/updating your API token with full permissions? There are more details on how to do this here:
 
https://get.kintone.help/k/en/user/app_settings/api_token.html#app_settings_api_token_10


Have you had the chance to run through these steps? Are you still experiencing issues? If so, feel free to reply to the thread you have open with Support and we can keep working with you to get this resolved!

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