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Can't see forms when using Facebook Lead Ads (for Business Admins)

  • August 24, 2022
  • 3 replies
  • 90 views

I am trying to set up a Zap using Facebook Lead Ads (for Business Admins) but I can’t see any forms that I’ve created for the ads. 
I’ve successfully connected my Business Manager account, but the list of forms is empty.
Any ideas?

Best answer by EJR

Hi @Sian Burton,

Thank you for posting in the Zapier Community. I’m here to help!

I would start by ensuring that you have all the proper permissions set up on your Facebook Lead Ads account: https://zapier.com/help/doc/how-to-get-started-with-facebook-lead-ads-for-business-admins-on-zapier#about-facebook-lead-ads-for-business-adminss-integration 

Could you please confirm that all those special account permissions have been set inside your Facebook Lead Ads account?

Looking forward to hearing from you again soon!

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

EJR
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  • Zapier Staff
  • Answer
  • August 24, 2022

Hi @Sian Burton,

Thank you for posting in the Zapier Community. I’m here to help!

I would start by ensuring that you have all the proper permissions set up on your Facebook Lead Ads account: https://zapier.com/help/doc/how-to-get-started-with-facebook-lead-ads-for-business-admins-on-zapier#about-facebook-lead-ads-for-business-adminss-integration 

Could you please confirm that all those special account permissions have been set inside your Facebook Lead Ads account?

Looking forward to hearing from you again soon!


  • Author
  • New
  • August 24, 2022

Thank you! I have removed the connection and added it again and now it worked - I can see all forms I’ve created :) 

Thanks again :)

 


jesse
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  • Architect
  • August 24, 2022

So glad to hear things are working for you now, @Sian Burton! 🙂