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Can't save edited action step in Zap it just reverts to old version.


nzer1
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zap has error, so need to edit an action step but can’t save it, when reload zap it’s back to old version

Best answer by Troy Tessalone

@nzer1 

You don’t have to turn a Zap OFF to edit it.

Have you tried using a new/different browser to edit the Zap?

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11 replies

Troy Tessalone
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Hi @nzer1 

Good question.

We would need to see screenshots with how your Zap steps are configured along with the error.


nzer1
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  • Author
  • Beginner
  • 16 replies
  • October 19, 2023

I just want to learn the technique. Of saving a version. So I attach a screenshot of an example. I want to make the words in the box “When you shop”


Troy Tessalone
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nzer1
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  • Author
  • Beginner
  • 16 replies
  • October 19, 2023

thanks troy...says

To create a new Zap version:

  1. Click Edit in the top menu.
  2. Edit your Zap.
  3. When you’re done, click Publish in the top menu to publish the new version of your Zap.

when I do 2. all good but the Publish button is unavailable


Troy Tessalone
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@nzer1 

The Publish button at the top right will be enabled if there are edits to push live.

 


nzer1
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  • Author
  • Beginner
  • 16 replies
  • October 19, 2023

Screenshotted the sequence I go thro And doesn't work for me. Dunno why?


Troy Tessalone
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@nzer1 

I’m still unclear about what your issue is.

In the screenshots it shows v6 as ON, then updates, then v7 as ON

 

You can see Zap versions on the left rail.

 


nzer1
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  • Author
  • Beginner
  • 16 replies
  • October 19, 2023

okidoki,

  1. in this zap there is lots of code and text. but to learn I want to change “To shop” to “When you shop” 2nd line in body 
  2. click EDIT and turn OFF
  3. made the edit 
  4. click PUBLISH  and it reverts to old version 

Troy Tessalone
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  • Zapier Expert
  • 31369 replies
  • Answer
  • October 19, 2023

@nzer1 

You don’t have to turn a Zap OFF to edit it.

Have you tried using a new/different browser to edit the Zap?


nzer1
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  • Author
  • Beginner
  • 16 replies
  • October 20, 2023

tried another which was not better. Now this is how I go…

  1. click blue edit zap button
  2. click white “send email...” step
  3. scroll down zap to this place
  4. click blue edit zap button
  5. click blue replace button
  6. returns with the old version

SamB
Community Manager
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  • Community Manager
  • 7764 replies
  • November 3, 2023

Hi @nzer1! 👋

Just wanted to pop by here to make sure you’re all set now. Were you able to get the latest version correctly published in the end? Let us know if you still need any help with this!