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Can't login to Hyperproof acc - "unexpected error"

  • Jun 17, 2025 12:23 PM UTC
  • 4 replies
  • 85 views

Can not login into Hyperproof account when wanted to create a zap triggering event from Hyperproof to Salesforce,
 


Keep throwing me “unexpected error”, tried with private browsing and after clearing cache. If a click on “Edit profile” I can browse Hyperproof portal normally. 

 

 

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4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Jun 17, 2025 3:26 PM UTC

Hi ​@user942082 

Try this tip to connect apps to Zapier: 

 

If you still have an issue, try reaching out to Hyperproof Support for help with their Zap app integration.


SamB
Community Manager
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  • Community Manager
  • Jun 23, 2025 12:17 PM UTC

Hi ​@user942082 👋

Did the guide Troy shared help to point you in the right direction, or are you still getting those “An unexpected error occurred” errors when connecting?

Keep us posted on how it’s going, want to make sure this gets sorted! 🙂 


  • Author
  • Beginner
  • Jun 24, 2025 1:16 PM UTC

Hi ​@Troy Tessalone ​@SamB ,

I've already tried with new/private/different browser, cleared cookies/cache/history - same issue. 
so it means that the issue root is on the hyperproof side? 

thank you,


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Jun 24, 2025 1:53 PM UTC

​@user942082 

Most Zap app integrations are created and maintained by the app developer using the Zapier Developer Platform.

If you still have an issue, try reaching out to Hyperproof Support for help with their Zap app integration.