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Hello!

I have a Zap set up so that when a client schedules a call in Calendly, the data is automatically sent to a Google Sheets. However, the call time that appears in Sheets is 5 hours later of the actual scheduled time.

Additional Details:

  • The time zone in Calendly is correctly configured.
  • The time zone in my zapier account is correctly configured.
  • The time shown in the Calendly notification is correct.
  • I'm not sure if the issue is coming from Zapier or Google Sheets.


Has anyone experienced this issue before? How can I ensure that the correct time is saved in Sheets?

Hi ​@Nico beta 

Calendly outputs timestamps in UTC time.

Calendly outputs the invitee time zone.

Zap action: Formatter > Date & Time > Format

You can convert timestamps between time zones.

Hi ​@Nico beta,

Welcome to the Community! 🎉

I just came across your post here and wanted to check in here to see how you’re getting on. Were you able to follow Troy’s suggestion here?

Please do let us know if you’re still in need of some help on this at all - happy to assist further! 🙂

Hi ​@ken.a ,

Thank you for checking in! 🎉 I really appreciate the support. Yes, I followed Troy’s suggestion, and it helped clarify things a lot. Everything seems to be working fine now.

I’ll keep testing, and if I run into any issues, I’ll reach out. Thanks again for your help! 😊 ​@Troy Tessalone 

That’s awesome ​@Nico beta! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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