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Question

Burst SMS is sending duplicate messages to work phone numbers using Zapier.

  • November 25, 2023
  • 1 reply
  • 28 views
M

Hello, I am having trouble with my zap linked to Burst SMS. Messages are sending through to customers, however, for every message sent to customers, one message is sent to our work phone. I cannot understand how to stop this from happening and this means that I am currently paying double the amount of money beacuse of this problem. Please let me know how I can fix this!

Many Thanks

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34020 replies
  • November 25, 2023

Hi @milash 

Good question.

We would need to see detailed screenshots with how your Zap steps are configured.

Also, check your Zap Runs history to see the DATA IN/OUT to help you troubleshoot: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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