I'm using the SCIM v2 API, specifically the GET /Users endpoint. I have 27 users in my organization, but totalResults is showing 33. Is this a known issue? My entire automation is stuck because of it.
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+14- Zapier Orchestrator & Solution Partner
Hi
For us to have more info, post screenshots to what you are referring to in your Zap step configuration and results.
- Beginner
I am doing automation with a remote organization that uses zapier. Part of the automation is the process of getting the users with this API call:
The issue here is that when I’m testing this call on postman, the actual users array contains 27 users, but the endpoint returns 33 total results:
- Beginner
I’d like to provide some additional information and clarification.
I'm currently testing the SCIM API, specifically the GET /Users endpoint. The issue I'm encountering is that the totalResults value in the response is incorrect. For example, my account has 160 users, but the API call returns totalResults: 280.
It seems like there may be an issue with the API. All the users returned are active, and when I attempt to retrieve inactive users, the API doesn't return any—suggesting that 160 is the actual user count.
Could you look into this?
+14- Zapier Orchestrator & Solution Partner
I recommend opening a ticket with Zapier Support: https://zapier.com/app/get-help
+6- Zapier Staff
Hi
This issue requires Zapier support assistance. Kindly check your inbox for the reply on the issue. You can also send another ticket to expedite the issue here: https://zapier.com/app/get-help
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