My client client Zap is not working. It is failing saying “Internal Server Error”. I have already tried reconnecting my Bonsai account as well as even generating a new api key.
Please help!
Question
Bonsai "Internal Server Error"
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+14- Zapier Orchestrator & Solution Partner
Hi
For us to have more info, post screenshots showing how the Zap steps are outlined and configured in EDIT mode.
+6- Zapier Staff
Hi
This type of "Internal Server Error" (500) error can happen from time to time when a server is under heavy load, or if the data trying to be passed is too large or for a whole variety of other circumstances.
Since this happens on the other app's end we can't see exactly what might be the specific problem here, but the good news is that these issues are usually short-lived. Generally, once they settle back down, failed tasks can be replayed in bulk from the Task History.
To find more info on replaying tasks, I'd recommend this help doc: https://zapier.com/help/manage/tasks/replay-failed-tasks-in-zaps
Hopefully, this helps.
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