Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Recently had a promotional offer of $10 for 3 months of PRO 

Which I registered for, signed up and entered my credit card information. 

Yet I’m still on the free version

Tried to contact support but appears you can’t do anything on chat

Can someone please get in touch to resolve

Thanks

Hi ​@TomEstateStudio,

 

We sincerely apologize for the inconvenience. Since we don’t have access to any Zapier accounts here in the Community, you can contact our billing and account team to thoroughly investigate the issue with your Zapier account.

 

For anyone in a similar situation that comes across this and is having difficulty getting through to our Support team please select the Accounts, pricing, and billing option at the bottom of the page here: https://zapier.com/app/get-help

e4cae8290d097702729e74c569f333cc.png
That will ensure your message is routed directly to the Billing & Accounts team.

Reply


Terms & Conditions