Recently had a promotional offer of $10 for 3 months of PRO
Which I registered for, signed up and entered my credit card information.
Yet I’m still on the free version
Tried to contact support but appears you can’t do anything on chat
Can someone please get in touch to resolve
Thanks
Question
Billing Issues
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+6- Zapier Staff
Hi
We sincerely apologize for the inconvenience. Since we don’t have access to any Zapier accounts here in the Community, you can contact our billing and account team to thoroughly investigate the issue with your Zapier account.
For anyone in a similar situation that comes across this and is having difficulty getting through to our Support team please select the Accounts, pricing, and billing option at the bottom of the page here: https://zapier.com/app/get-help
That will ensure your message is routed directly to the Billing & Accounts team.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.