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Best answer

Big Cartel module "Create Shipment" does not send notifications to customers.

  • May 13, 2026
  • 2 replies
  • 22 views

Big Cartel module "Create Shipment" does not send notifications to customers, since it doesn't include this parameter.

notify_customer boolean true Whether the customer should get a notification email about the shipment.

Best answer by Troy Tessalone

Hi ​@norithiel 

Most Zap app integrations are created and managed by the app developer (not Zapier) using the Zapier Developer Platform.

Try reaching out to Big Cartel Support for help with their Zap app integration.

 

Workaround is to try using this Zap action: Big Cartel - API Request

Allows you to make a custom API request to Create Shipment.

 

2 replies

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  • Zapier Solution Partner
  • May 13, 2026

Hi ​@norithiel 

Could you share a screenshot of Zap configuration and a quick description of what your Zap is doing? That'll make it much easier to understand what's going wrong.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • May 13, 2026

Hi ​@norithiel 

Most Zap app integrations are created and managed by the app developer (not Zapier) using the Zapier Developer Platform.

Try reaching out to Big Cartel Support for help with their Zap app integration.

 

Workaround is to try using this Zap action: Big Cartel - API Request

Allows you to make a custom API request to Create Shipment.