I have the workflow set up so that the trigger is an inbound text message from the application Beside (formerly M1), once the trigger is set off it sends the inbound text to a google sheet.
All the fields are mapped correctly. The only issue is that it is giving me outbound messages as well although I have it set for just inbound.
The phone number also doesn’t always show up.
+14Hi
If there is a field indicating the direction, then add a Filter step: https://zapier.com/apps/filter/integrations#help
+6Hey
Please post the screenshots of Data In and Data Out for us to have more context.
Can’t you specify inbound in the direction? If it’s not working as expected, try adding a filter.
Hope it helps!
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