Question

bcc and cc emails not received

  • 20 June 2023
  • 1 reply
  • 45 views

Hi,

I've set up a zap for when a product is purchased on ThriveCart, customers will receive an email on Gmail.

I've manually entered my emails into the bcc and cc fields.

However when I send a test zap, the bcc and cc emails are not received. Why is that?

Many thanks


1 reply

Userlevel 7
Badge +14

Hi @KiloOscar 

Good question.

We’d need more context about how your Zap steps are configured with screenshots.

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