Skip to main content
Best answer

BambooHR Data Not Pulling


Hello,

I’m using the NEW EMPLOYEE trigger in BambooHR to create a GitLab issue.  However, even though the field “Job Title” is available in the field selection box, nothing populates when I run the test.

Also, I want to add the “Manager” field from the Job table, but it’s not listed as an option for the NEW EMPLOYEE trigger.

Any thoughts?

 

Thanks

Best answer by SamBBest answer by SamB

Hi there, ​@aisha.leach 👋

I did some checking and found a bug report for an issue where the New Employee trigger isn’t returning details for all the expected fields (Job Title, Department, Location, etc.). While we can’t provide a timeline for a fix, I’ve added you to the bug report as an affected user, so you’ll be notified via email as soon as it’s resolved.

In the meantime, could you try adding a Find Employee (BambooHR) search action to your Zap to see if that pulls in the missing details?

If you give that a try, let us know how it goes—want to make sure you’re all set!

View original
Did this topic help you find an answer to your question?

5 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi ​@aisha.leach 

Things to check/try:

  • Make sure to test with an example that has that field value populated
    • Some Zap app triggers only return representative record data
  • Try testing with the Zap turned ON

  • Author
  • Beginner
  • 2 replies
  • February 20, 2025

Thank you.  I tested the Zap while it was turned on, but it still did not load.  The Job Title and Reports To fields are in a table, which I believe is the only difference from the other available New Employee fields.


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • 7447 replies
  • Answer
  • February 24, 2025

Hi there, ​@aisha.leach 👋

I did some checking and found a bug report for an issue where the New Employee trigger isn’t returning details for all the expected fields (Job Title, Department, Location, etc.). While we can’t provide a timeline for a fix, I’ve added you to the bug report as an affected user, so you’ll be notified via email as soon as it’s resolved.

In the meantime, could you try adding a Find Employee (BambooHR) search action to your Zap to see if that pulls in the missing details?

If you give that a try, let us know how it goes—want to make sure you’re all set!


  • Author
  • Beginner
  • 2 replies
  • February 24, 2025

The Find Employee function didn’t add the missing data.

 

Thank you!


JammerS
Forum|alt.badge.img+6
  • Zapier Staff
  • 2331 replies
  • February 25, 2025

Hi ​@aisha.leach,

 

We sincerely apologize if “Find Employee” in BambooHR didn’t work as a workaround. We’ll update you on the bug report once it’s available.